Last updated: 8 September 2026
Payment terms are shown in your quotation and booking confirmation. They are based on the services selected, supplier conditions and travel dates for your own itinerary.
Payment schedule
To secure reservations, we require the deposit or full payment stated in your written quotation. The balance due date is shown in the confirmation. Where an accommodation provider, airline, permit office or another supplier has a different deadline, that supplier schedule will apply and will be communicated to you.
Payment instructions
Use only the payment details supplied with your confirmed booking or invoice and include your booking reference with every payment. Payments are treated as received once cleared funds reach the stated account or payment platform. Keep proof of payment and send it to the team when requested.
Currency and third-party charges
Prices are quoted in the currency stated in your proposal. Your bank, card issuer or transfer provider may charge exchange, transfer or processing fees. Unless your confirmation says otherwise, those third-party charges are the traveller's responsibility.
Late payment
If payment is not received by the agreed deadline, suppliers may release the reservation or change the price. We will make reasonable efforts to contact you, but cannot guarantee the original availability or rate after a deadline has passed.
Payment safety
Do not send card details or sensitive payment information in ordinary email. See our Payment Security Policy and contact the team if any instruction is unexpected or unclear.
